Immediate Danger
If a child, young person or adult is in immediate danger, call 999 first.
Safeguarding
Welfare information should be visible before anyone needs it.
The Junction Elite Project works around children, young people and families. Safeguarding routes must be clear, calm and easy to find.
This page is not an emergency service. If someone is at immediate risk, use emergency services first.
Urgent Routes
If there is immediate risk, act outside the website first.
The website can explain the charity route, but urgent welfare concerns should go to emergency, police, council or specialist safeguarding services.
Non-Emergency Police
If it is not an emergency but you believe a crime may have happened, call 101 or use the appropriate police reporting route.
Local Children Services
If you are worried about a child, you can contact the children social care team at the child local council.
NSPCC Helpline
For advice about a child safety concern, the NSPCC Helpline can be contacted on 0808 800 5000.
Raising A Concern
Concerns should be routed, not buried.
Until a dedicated safeguarding form is approved by the charity safeguarding lead, the public site should avoid collecting detailed sensitive narratives. The priority is to direct people to the right human route quickly.
Email The ProjectYou do not need to be certain before raising a concern.
Do not wait for a website response if someone may be at immediate risk.
Do not include detailed safeguarding narratives in general contact forms.
The Project should route sensitive concerns to trained and authorised people only.
Adult Standards
The adults around the work need clear expectations.
The Project can be warm and community-led while still setting firm boundaries for adults involved in activity, events, travel, photography and communication.
Role clarity
Adults should understand whether they are acting as charity staff, volunteers, coaches, partners or club-linked delivery support.
Safer recruitment
Checks, references, induction and role boundaries should match the level of contact with young people.
Supervision
Activities should have clear adult responsibility, suitable ratios, emergency arrangements and behaviour expectations.
No informal shortcuts
Private messaging, transport, photography and one-to-one contact should follow agreed safeguarding boundaries.
Project Standards
The charity should show the standards it expects.
These are the public-facing standards that can later link to approved policies, review dates and trustee oversight records.
Clear welfare reporting routes for children, families, staff, volunteers and partners
Safer recruitment, checks, induction and role boundaries for adults working with young people
Consent, image-use and data minimisation before sharing personal stories or photos
Trustee oversight of safeguarding policy, review dates and serious incident escalation
Restricted access to safeguarding records, separate from ordinary donor or club operations
Learning reviews after serious concerns, incidents or near misses
Contact Steps
Step 1
Put immediate safety first and contact emergency services where required.
Step 2
Use the most appropriate statutory or specialist route for urgent safeguarding concerns.
Step 3
For a Project-related concern, contact the charity with enough information to route it safely.
Step 4
Avoid sending unnecessary personal, medical or safeguarding detail by ordinary email.
Policy Control
Formal safeguarding documents should sit behind this route.
The public page explains the route. The charity should also keep controlled documents for safeguarding policy, code of conduct, concern flow, safer recruitment, photography guidance, training and review dates.
Information Boundaries
Sensitive information needs a safer route than ordinary website copy.
This page gives people enough guidance to act, while avoiding a public form that invites detailed safeguarding disclosures before the charity has a dedicated secure process.
Use enough detail to route
A first message should explain who is involved, the broad concern and the best safe contact route.
Avoid sensitive narratives
Detailed allegations, medical information, addresses and screenshots should not be sent through casual public channels.
Keep records controlled
Safeguarding records should be restricted, purposeful and separate from ordinary donor or club records.
Escalate when needed
If statutory services, police or emergency support are needed, the website should never slow that down.
Trust And Welfare
Safeguarding belongs in the open.
This route gives parents, schools, funders and volunteers somewhere obvious to go before a concern becomes hard to route.